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This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and explains your privacy rights and how the law protects you. We use your Personal Data to provide and improve the Service, to operate certain AI‑enabled features, and to support our sales, marketing, and customer relationship management activities (including through HubSpot). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. By continuing to use our services, you acknowledge and agree to this Privacy Policy and our terms and conditions.

Interpretation and Definitions

Interpretation

Words with an initial capital letter have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

• You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under the GDPR (General Data Protection Regulation), you can be referred to as the Data Subject or User.
• Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to Adventure Nannies LLC, 700 Harris St Suite 201, Charlottesville, VA 22903. For the purpose of the GDPR, the Company is the Data Controller.
• Affiliate means an entity that controls, is controlled by, or is under common control with a party; “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
• Account means a unique account created for you to access our Service or parts of our Service.
• Website refers to Adventure Nannies, accessible from https://www.adventurenannies.com.
• Service refers to the Website.
• Country refers to Virginia, United States.
• Service Provider means any natural or legal person who processes data on behalf of the Company. It refers to third‑party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are Data Processors.
• Third‑Party Social Media Service refers to any website or social network website through which a User can interact with our official profiles (for example, our Facebook Fan Page).
• Facebook Fan Page is the public profile named “Adventure Nannies” created by the Company on the Facebook social network, accessible from https://www.facebook.com/adventurenannies.
• Personal Data is any information that relates to an identified or identifiable individual. For the purposes of the GDPR, Personal Data includes information such as a name, an identification number, location data, an online identifier, or factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of a person. For the purposes of the CCPA (California Consumer Privacy Act), Personal Data means any information that identifies, relates to, describes, or is capable of being associated with, or could reasonably be linked, directly or indirectly, with you.
• Cookies are small files that are placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website among other uses.
• Device means any device that can access the Service such as a computer, cellphone, or digital tablet.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Data Controller, for the purposes of the GDPR, refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
• Do Not Track (DNT) is a concept that allows internet users to control the tracking of their online activities across websites.
• Business, for the purpose of the CCPA, refers to the Company as the legal entity that collects Consumers’ personal information and determines the purposes and means of the processing of Consumers’ personal information, that does business in the State of California.
• Consumer, for the purpose of the CCPA, means a natural person who is a California resident.
• Sale, for the purpose of the CCPA, means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating a Consumer’s Personal Information to another business or a third party for monetary or other valuable consideration.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personal Data may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Information you provide in forms, applications, questionnaires, or direct communications with us
• Preferences or interests related to our services

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as your Device’s IP address, browser type and version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When you access the Service by or through a mobile device, we may collect information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

We may use automated tools, including AI‑based analytics, to analyze Usage Data for trends, security, and service improvement. We do not rely on solely automated processing to make decisions that produce legal or similarly significant effects about you.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on our Service and store certain information. Tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service.

Cookies can be “Persistent” or “Session”. Persistent Cookies remain on your device when you go offline, while Session Cookies are deleted as soon as you close your web browser.

We use both session and persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies (Session) – These Cookies are essential to provide you with services available through the Website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts.
• Cookies Policy / Notice Acceptance Cookies (Persistent) – These Cookies identify if users have accepted the use of cookies on the Website.
• Functionality Cookies (Persistent) – These Cookies allow us to remember choices you make when you use the Website, such as remembering your login details or language preferences.
• HubSpot Cookies – These Cookies, set by our customer relationship management and marketing automation provider (HubSpot), help us understand how visitors use our Website, track sales and lead‑generation activity, measure engagement with our content, and infer interest in our services.

For more information about the Cookies we use and your choices regarding Cookies, please visit our Cookies Policy or the Cookies section of this Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage your Account, to manage your registration as a user of the Service and provide access to different functionalities of the Service that are available to you.
• For the performance of a contract, the development, compliance, and undertaking of agreements or placements with you or with an organization you represent.
• To contact you, by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, services, or policies, including important security updates.
• To provide you with news, special offers, and general information about services and events we offer that are similar to those you have already purchased or inquired about, unless you have opted not to receive such information.
• To manage your requests, to attend and respond to your inquiries or requests.
• To support sales, marketing, and customer relationship management, including tracking inquiries and opportunities, understanding interest in our services, and following up through our CRM (HubSpot).

We may use automated tools, including AI systems, to:

• Help detect and prevent spam, fraud, and misuse
• Analyze Service performance and usage patterns
• Support certain internal workflows (for example, routing inquiries)
• Tailor some communications or content based on your interactions with our Service

We do not use AI to make decisions that produce legal or similarly significant effects about you without appropriate human involvement. We do not use your Personal Data to train general‑purpose AI models that are made available or sold to third parties.

AI and Automated Decision‑Making

We use artificial intelligence and other automated tools in limited ways to help us operate, secure, and improve our Services. These tools may analyze information we already collect (such as Usage Data and communications with us) to:

• Improve our understanding of how users interact with the Service
• Identify potential security issues or abusive activity
• Help us respond more efficiently to inquiries or requests
• Inform which content or services may be most relevant to you

Where we use your Personal Data in connection with these tools, we do so only for the purposes described in this Privacy Policy and in accordance with applicable law. If you have questions about our use of automated tools in connection with your Personal Data, you may contact us using the information provided below.

Customer Relationship Management and HubSpot

We use HubSpot, a customer relationship management (CRM) and marketing automation platform, to help manage relationships with prospective and existing clients, track sales activity, and understand interest in our Services.

In connection with HubSpot, we may process:

• Your contact information (such as name, email address, phone number, and mailing address)
• Information you submit through forms on our Website or via email
• Records of interactions with our Website (pages visited, forms submitted) and with our emails (opens, clicks)
• Notes and internal records about inquiries, opportunities, and client relationships

We use this information to:

• Follow up on inquiries and applications
• Manage and improve our sales and placement processes
• Tailor and measure our communications, where permitted by law and your preferences

HubSpot uses Cookies and similar technologies to collect certain Usage Data on our behalf. You can manage these cookies via our cookie banner or through your browser settings.

Sharing of Your Personal Data

We may share your Personal Data in the following situations:

• With Service Providers: We may share your Personal Data with Service Providers (including HubSpot, Mailchimp, and other vendors) to monitor and analyze the use of our Service, to contact you, and to support our operations. These providers are allowed to use your Personal Data only as necessary to provide services to us and must protect it appropriately.
• For Business transfers: We may share or transfer your Personal Data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates: We may share your information with our Affiliates, in which case we will require those Affiliates to honor this Privacy Policy.
• With Business partners: We may share your information with our business partners to offer you certain products, services, or promotions, where permitted by law.

We do not sell your Personal Information as defined under the CCPA. Some of our Service Providers may use Cookies or similar technologies that could be interpreted as a “sale” or “sharing” of Personal Information under certain state laws; where required, we provide mechanisms to opt out of such practices.

Any sharing of your data with third parties is governed by contracts designed to help ensure the security and confidentiality of your Personal Data.

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. This means that your information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and that no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (for example, a court or a government agency).

Other Legal Requirements

The Company may disclose your Personal Data in the good‑faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of your Personal Data is important to us, but no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means—such as access controls, encryption where appropriate, and vendor due diligence—to protect your Personal Data, we cannot guarantee its absolute security.

Email Marketing

We may use your Personal Data to contact you with newsletters, marketing, or promotional materials and other information that may be of interest to you. You may opt out of receiving any or all of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

We may use Email Marketing Service Providers to manage and send emails to you (for example, Mailchimp). Where required by law, we will only use your Personal Data for AI‑driven personalization of marketing communications with your consent, which you may withdraw at any time.

GDPR Privacy

Where the GDPR applies, we may process Personal Data under the following legal bases:

• Consent – you have given your consent for one or more specific purposes.
• Performance of a contract – processing is necessary for the performance of an agreement with you and/or for any pre‑contractual obligations.
• Legal obligations – processing is necessary for compliance with a legal obligation.
• Vital interests – processing is necessary to protect vital interests of you or another person.
• Public interests – processing is related to a task carried out in the public interest or in the exercise of official authority.
• Legitimate interests – processing is necessary for the purposes of the legitimate interests pursued by the Company, provided these are not overridden by your rights and interests.

Your Rights Under the GDPR

If you are in the EU/EEA, you have the right to:

• Request access to your Personal Data and obtain a copy
• Request correction of inaccurate or incomplete Personal Data
• Request erasure of your Personal Data, in certain circumstances
• Object to or request restriction of processing, especially where based on legitimate interests or for direct marketing
• Request the transfer of your Personal Data (data portability)
• Withdraw your consent at any time where processing is based on consent

You may exercise these rights by contacting us using the contact details in this Privacy Policy. We may ask you to verify your identity before responding to such requests. You also have the right to lodge a complaint with your local data protection authority.

Facebook Fan Page

The Company is the Data Controller of your Personal Data collected while using the Service. As the operator of the Facebook Fan Page https://www.facebook.com/adventurenannies, the Company and Facebook are joint controllers.

Facebook may place a Cookie on the device of a user visiting our Facebook Fan Page in order to provide us with anonymized statistical data (Facebook Insights). For more information about how Facebook collects and uses data, please refer to Facebook’s own privacy policy.

CCPA and California Privacy Rights

If you are a resident of California, you have additional rights under the CCPA and related California laws, including:

• Right to Notice – to be informed about the categories of Personal Data collected and the purposes for which it is used.
• Right to Know / Access – to request information about the categories and specific pieces of Personal Data we have collected about you, the sources, purposes, and categories of third parties with whom we share it.
• Right to Delete – to request deletion of Personal Data we have collected about you, subject to certain exceptions (for example, where we must retain data for legal or security reasons).
• Right to Correct – to request correction of inaccurate Personal Data.
• Right to Opt Out of “Sale” or “Sharing” – to direct us not to sell or share your Personal Information as those terms are defined under California law. We do not sell your Personal Information, but some of our third‑party vendors may use cookies or other technologies for advertising; where required, we provide options to opt out.
• Right to Non‑Discrimination – we will not discriminate against you for exercising any of your CCPA rights.

To exercise any of your CCPA rights, you may contact us using the information in the “Contact Us” section below. We will respond within the time periods required by law and may need to verify your identity before fulfilling your request.

Messaging Consent & Terms

By opting into our messaging services, you agree that:

• You may receive messages daily or weekly.
• Standard message and data rates may apply.
• To stop receiving messages, you can text STOP to 917‑310‑2300.
• For assistance, you can text HELP to 917‑310‑2300.

“Do Not Track” Policy (CalOPPA)

Our Service does not respond to Do Not Track signals. However, you can enable or disable DNT in your browser settings. Some third‑party websites may track your browsing activities; for those sites, please refer to their own DNT and privacy practices.

California “Shine the Light”

Under California Civil Code Section 1798 (“Shine the Light”), California residents with an established business relationship with us may request information once a year about sharing personal information with third parties for the third parties’ direct marketing purposes. To request this information, please contact us using the details below and include “Shine the Light Request” in the subject line or body of your message.

Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third‑party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third‑party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and, where appropriate, by email and/or a prominent notice on our Service. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data usage, you can contact us:

• By email: info@adventurenannies.com
• By phone number: 917‑310‑2300

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